Privacy Policy

1. Introduction

We, PrüfXpert GmbH, take the protection of your personal data very seriously. This privacy policy informs you about the data we collect on our website, how we use it, and what rights you have regarding your data. We comply with the General Data Protection Regulation (GDPR) and the Swiss Data Protection Act (DSG).

2. Responsible Entity

PrüfXpert GmbH
Kügeliloostrasse 99
CH-8046 Zurich, Switzerland
Email: info@pruefxpert.ch
Phone: +41 76 618 90 01

3. Collection and Processing of Personal Data

We collect and process personal data only to the extent necessary. This occurs in particular in the following cases:

  • When visiting our website (IP address, date and time of access, browser and operating system used)
  • When using our contact form (name, email address, phone number, message)
  • When booking an electrical inspection (name, address, contact details, property data)
  • When using our customer portal (login credentials, property data, inspection reports)

4. Purpose of Data Processing

The collected data is used for the following purposes:

  • Ensuring a smooth connection to the website
  • Improving our website and services
  • Processing enquiries and communicating with clients
  • Carrying out electrical inspections and issuing safety certificates
  • Transmitting the safety certificate (SiNa) to the responsible grid operator
  • Fulfilling legal obligations

5. Use of Cookies

This website uses only technically necessary cookies for the functioning of the website. No tracking cookies or advertising cookies are used. You can disable the storage of cookies in your browser settings.

6. Online Booking via Calendly

For online appointment booking we use the service Calendly, provided by Calendly LLC, 271 17th Street NW, Atlanta, GA 30363, USA.

  • Purpose: Streamlined online booking of consultations and inspection appointments
  • Data processed: Name, email address, phone number, chosen appointment and any additional details you provide in the booking form
  • Legal basis: Your consent (Art. 6(1)(a) GDPR) by actively using the booking tool
  • Transfer to the USA: Data is transmitted to Calendly servers in the USA. Protection is ensured on the basis of the EU Standard Contractual Clauses (SCCs) together with additional safeguards
  • Calendly privacy policy: https://calendly.com/privacy

Use of Calendly is voluntary. As a privacy-friendly alternative, you can book an appointment at any time by phone on +41 76 618 90 01 or by email to info@pruefxpert.ch.

7. Disclosure of Data to Third Parties

We do not share your personal data with third parties unless:

  • You have given your express consent
  • The disclosure is necessary for the fulfilment of a contract (e.g. transmission of the SiNa to the responsible grid operator)
  • We are legally obligated to do so

8. Data Security

We employ technical and organisational security measures to protect your data against unauthorised access, loss or manipulation. Data transmission is encrypted via HTTPS.

9. Your Rights

You have the right to:

  • Request information about your stored data
  • Have inaccurate data corrected
  • Request the deletion of your data, provided no legal retention obligations apply
  • Object to the processing of your data
  • Receive your data in a structured format (data portability)

Please contact us at info@pruefxpert.ch if you wish to exercise any of these rights.

10. Retention

Personal data is only retained for as long as necessary for the fulfilment of the respective purpose or as required by statutory retention obligations. Inspection reports and safety certificates are retained in accordance with the legal requirements of the NIV.

11. Changes

We reserve the right to amend this privacy policy as necessary to ensure it always meets current legal requirements. The current version is available on our website.

As of: April 2026

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